Vinted Users Voice Displeasure Regarding Size Modifications
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
The second-hand shopping app has updated its measurement guidelines for female and kids' apparel but did not contact all users about the change.
Digital Channels Response
Many shoppers and sellers have taken to social media saying Vinted listings now show a different size category than originally posted as a result of the reclassification.
Vinted explained the new system was more in line with other platforms.
It has advised users to check their listings and update the measurements by hand if necessary, resulting in member annoyance.
Sizing System Modifications
Before the change, the measurements included one number and one letter, like S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement used to be a 12 but is now a UK 16-18.
Shopper Experiences
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Manual Updates
Another shopper, located in England, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she explained.
Platform Context
The app has more than 100 million members, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: previously, the service retracted a modification to its shipping options following member complaints.
